Audience
Attendees
Number of facilitators
Level
Preparation
Activity
Description
The aim of this activity is to collaboratively develop a comprehensive directory (“Phone Book”) of essential services and support organisations serving migrants. This will provide a practical resource for library staff, enabling them to refer migrants and help them navigate available services more effectively.
Objectives
Participants will:
• Create an accessible directory for migrants to navigate local services
• Promote collaboration between libraries, NGOs, and community organisations
• Facilitate information exchange across service providers
• Increase knowledge sharing among libraries and NGOs
Worked skills
• Collaboration
• Information management
Prerequisites for the audience
• Participants should be familiar with migration support (e.g. local NGOs, migrant associations, social services).
Equipment
• A meeting room
• (Optional) Flip charts for brainstorming
Content used
• Pre-filled or existing local directory (if available)
• Printed templates, pens, laptops/tablets, printed lists of services (if available)